FAQs

How much does shipping cost?
Domestic

  • Economy Shipping
    • Single sticky notes, stickers, and cards are eligible for economy shipping for $1.50. We try to keep shipping costs low, so this will NOT come with a tracking number. If you would like a tracking number, please choose 'Standard Shipping".
  • Standard Shipping
    • Everything in the shop (excluding wrapping paper) is eligible for Standard shipping at a flat fee of $3.50. This option comes with a tracking number.
  • Priority Shipping
    • Wrapping paper can only be shipped Priority  since we ship in an oversize tube to avoid bends in the paper. Rates will be calculated at check out. You also have the option to ship Priority with all of our other items. This option comes with a tracking number.
  • Free standard shipping for domestic orders $50 and up. This option comes with a tracking number.

International
Rates will be calculated at checkout


I ordered something and didn’t receive a tracking number, how can I get it?
Yes, please choose the "Standard shipping" option to receive a tracking number for your package. If you chose "Economy shipping" you will not receive a tracking number.


I’d like to order Tomkcy products for my store, do you sell wholesale?
Yes, we’re on Faire.com and here’s our link: https://tomkcy.faire.com New Faire retailers will receive $100 credit and one year of free shipping!


Do you accept returns?
We do not accept returns, exchanges, or cancellations. However, please contact us if you have a problem with your order and we will be happy to figure out a solution.


I love your work, do you do custom orders?
We do offer custom orders. Please email us at tomkcy.creations@gmail.com to receive information about custom orders. 


Can I find Tomkcy at any retail stores?
Yes! Please see our list of stockists here.


Contact us
We look forward to hearing from you! Please email us with any questions, comments, or feedback at tomkcy.creations@gmail.com